Data Protection Act
Privacy
Data Protection Act
All data you provide to us is stored in a database that is used solely for the purpose of making your booking and providing information about your stay at Mhofu Holiday Home. Personal data is handled with care and kept secure. We do not disclose tenants’ personal data to third parties without their express consent. We comply with the Data Protection Act in all circumstances.
The following describes what data we may process and how we use this data:
Email address
We need your email address to contact you by email, to answer your questions and to confirm your booking. You will receive confirmation of your payments and information about your stay.
Names of all guests
We use your personal details so that we can address you personally, both at the holiday home and in our further communications. Your details and those of your travelling party will be stored. These are also required to process your booking and to inform our caretaker of your arrival.
Address and place of residence
We will send you most of the booking details by email. Some information will be sent by post.
Telephone number
Once a booking has been made, we will need your mobile number for the duration of your stay. In the event of any urgent matters, we would like to be able to contact you in the Netherlands or South Africa regarding your booking or stay. We will provide your telephone number to our caretaker so that they can contact you should the need arise.
Number of guests in a booking
We ask for the number of guests, along with their names and mobile numbers, so that we can inform our caretaker accurately about which guests to expect. The date of birth is used as an indication of age for the purposes of care within the holiday accommodation.
Service
During your stay, you can contact us by telephone, email and via social media. To assist you as effectively as possible, we will store your details and enquiries.
Guestbook
After your stay at the Mhofu holiday home, we’d love to hear how you found your stay. Please leave your feedback in our guestbook at Mhofu. You can also help future guests by writing a review. By sharing your experiences, you give others a better idea of what Mhofu is like. We’ll publish your personal experience on our website (sometimes based on your review on Zoover). When you fill this in, your name will appear on our website.
Photos and reports
By sending us an email, you give us permission to publish the photos and reports you have sent us on the Vakantiehuis bij Kruger Park.nl website. In the same email, you can give us permission to share photos of your stay via the social media channels of Vakantiehuis Mhofu, Facebook. This gives our future guests an even better idea of what a holiday in South Africa – specifically in Kruger National Park, Marloth Park and at Mhofu Holiday Home – is like.
Bank details
We use your bank account number solely for the purpose of refunding your deposit (if you use Wi-Fi).
IP Address
IP addresses are stored to compile statistics on visitors’ browsing behaviour on our website. We also use this data to identify and resolve any issues. In the event of any misuse, Mhofu Holiday Home reserves the right to report this to the relevant internet service provider.
Data Security
We use a <strong>secure SSL connection across the entire website</strong>. We employ security procedures to protect the personal data we process, including measures to prevent unauthorised access to this data. We work in partnership with Sohosted. Click here for Sohosted’s Terms and Conditions.
Cookies
Mhofu Holiday Home uses cookies (and other technologies, collectively referred to as ‘cookies’) to analyse its website, make it more user-friendly, provide social media features and, where applicable, display relevant offers to you both on and off the website. By using the site, you consent to this. Can you delete cookies? You can always delete the cookies on your device via your browser. You can also choose whether to accept cookies. In most web browsers, cookies are accepted automatically. You can set your browser to refuse cookies. Please note that disabling cookies may restrict your use of websites.
Newsletter
We use Laposta’s newsletter module. We send out the newsletter twice a year. We use your email address for this purpose. You can unsubscribe at any time. All data within the Vakantiehuis Mhofu account (contacts, campaigns and results) is and remains our property. Laposta will never sell this data or make it available to third parties. Nor do they ever process the results of our newsletter campaigns in reports other than those within our own account. Click here for Laposta’s Privacy Statement.
Retention periods
We retain your personal data so that, should you use Vakantiehuis Mhofu again, you will not need to re-enter all your details. If you would like your data to be deleted immediately, please let us know.
We will only use your personal data in connection with your booking at Mhofu Holiday Home.
Changes
This privacy statement is tailored to the use of and features available on this website. Any adjustments and/or changes to this website may result in amendments to this privacy statement. We therefore recommend that you consult this privacy statement regularly.
Enquiries
If you have any questions or comments regarding our privacy policy, please contact us via our contact form.
Copyright
No part of the Vakantiehuisbijkrugerpark.nl website (including the layout and colour schemes) may be reproduced and/or duplicated. It is prohibited to copy photographs, reports or any other content.
Last updated: September 2026